How do I start working with Fatima?
Send an enquiry through this website telling us what you are working towards. Fatima will come back to you personally, usually within 24 hours, to talk through which of her services fits best and what it would involve.
Do you work with individuals or with organisations?
Both. Individual, group and relationship coaching are for people working on their own goals. Team coaching, training and workshops, and speaking engagements are designed for organisations and are shaped around what your people need.
How much does it cost?
Prices are quoted individually. Send an enquiry and you will receive a clear quote in writing before anything is agreed.
What languages are sessions held in?
Sessions are available in Arabic and in English. You can tell us which you prefer when you make your enquiry.
Is what I share confidential?
Yes. Fatima is an ICF Associate Certified Coach and works to the International Coaching Federation Code of Ethics. What you share in a session is treated as confidential, other than where disclosure is required by law.
Is coaching the same as therapy?
No. Coaching is a forward-looking partnership focused on clarity, goals and action. It is not medical or psychological treatment and is not a substitute for it. If you are dealing with something that needs clinical support, we will say so and help you think about the right next step.
How do I access recorded sessions I have purchased?
Access opens immediately after payment. Sign in to your account on this website and your purchased sessions will be waiting there. There is nothing to install, and your access does not expire.
Can I download the recordings?
Recordings are streamed rather than downloaded, and are available to you whenever you sign in. When you buy a recording you receive a personal licence to watch or listen to it yourself; it should not be shared, copied or passed on.
Can I get a refund?
Digital content is delivered instantly, so it cannot be refunded once it has been accessed. If you have bought something and not yet opened it, contact us within 14 days and we will refund you. If you cannot access something you have paid for, tell us and we will fix it or refund you in full. Full details are in our refund policy.